Havana Connections
Lounge Experience
Havana Connections - Short Pump is a well-regarded cigar destination located at 11616 W Broad St, Richmond, VA 23233, serving the Short Pump area with a strong reputation for selection, service, and a welcoming cigar-shop atmosphere. With a verified rating of 4.4 out of 5 stars from 86 reviews, it has earned praise from both locals and out-of-town visitors looking for a comfortable place to browse, relax, and talk cigars.
Guests frequently highlight the shop’s well-stocked inventory and wide variety, including cigars, pipes, pipe tobacco, humidors, and accessories. Reviewers mention recognizable premium cigar brands such as Drew Estate, Gurkha, Davidoff, and AJ Fernandez, making it a strong stop for both everyday smokers and enthusiasts searching for something special.
The staff is often described as friendly, knowledgeable, and helpful, with reviewers noting that team members are able to recommend cigars, gifts, and accessories based on customer preferences. For shoppers looking to buy for someone else, Havana Connections appears to be a dependable place for gift cards and curated cigar-related gifts.
The Space
Havana Connections - Short Pump is located along the busy West Broad Street corridor, placing it in the heart of one of Richmond’s major shopping and retail areas. One reviewer described it as a “genuine oasis in the middle of a major shopping area,” which captures the appeal of having a dedicated cigar stop tucked into a high-traffic part of town.
The space is best known for its retail selection, with customers praising the depth and range of the humidor and accessories. It is a place where cigar smokers can take their time exploring shelves, asking questions, and finding reliable favorites or new recommendations.
Seating has been described by at least one reviewer as very limited, so guests should expect more of a cigar shop with a relaxing lounge element rather than a large-scale lounge environment. Still, reviews point to a place where visitors can unwind, meet people, and feel comfortable among fellow cigar enthusiasts.
Vibe
The vibe at Havana Connections - Short Pump is welcoming, knowledgeable, and community-oriented. Customers mention feeling at home, even when visiting from out of town, and the staff’s personal familiarity with customer tastes adds to the neighborhood-shop feel.
It attracts a mix of regulars, gift buyers, pipe and cigar hobbyists, and travelers looking for a dependable cigar stop in the Richmond area. The atmosphere appears approachable rather than intimidating, making it suitable for experienced smokers as well as those shopping for a first humidor, a gift cigar, or a recommendation from someone who knows the inventory well.
What makes this location stand out is its combination of selection, helpful service, and convenience. Whether you are searching for premium cigars, pipe tobacco blends, humidors, or accessories, Havana Connections - Short Pump offers a polished and reliable cigar-retail experience in a busy commercial district.
Hours
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM
Social Media
Website: http://www.havanaconnections.com/
Phone: +1 804-364-5711
Address: 11616 W Broad St, Richmond, VA 23233, USA